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Travel City Direct

Privacy Policy

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  • General

    Here at Travel City Direct Cruises, we are committed to protecting your privacy on line, as highly as we would with your customer information in any of our systems.
    We will not share your personal information for marketing or any other purposes without your consent unless where required by law. We will always respect your privacy and any personal communication between you and ourselves. We will always comply with any data protection legislation currently in force. We collect general statistical information about visitors to our website for general reporting and to improve future content.
    By using our website, you consent to the collection and use of this information by travelcitydirectcruises.co.uk. If we change our privacy policy we will inform you by posting these changes on this page.

  • What we collect and why

    We ask for information about you in 3 areas of our website.

    • When signing up for "Cruise Holiday Offers"

      This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law. With travelcitydirectcruises.co.uk YOU are always in control of your personal information, if at any time you wish us to stop sending our "Cruise Holiday Offers" you then simply click the unsubscribe link at the bottom of any email. If you wish to stop receiving these emails we still store your email address to avoid it be re entered by a sales clerk should you make an enquiry at a later date.

    • When applying for a job

      When applying for a job we will ask for personal information. The purpose for which your personal data will be processed is in respect of your application for potential employment. By registering your details, you are hereby granting your consent in respect of the above. Your information may also be used for internal statistical and reporting purposes, but no information which may identify you will be used for this purpose. You are entitled to a copy of your information held by us. If you would like to use this please contact us at: Customer Relations, Unit 1-2 Coped Hall Business Park, Wootton Bassett, Swindon, Wiltshire, SN4 8DP, United Kingdom. We may make a small charge for providing this to you.

    • Third Parties

      We may occasionally use third party companies to manage collation, processing and storage of your personal data on our behalf. These companies are carefully selected and screened to ensure maximum protection of your security and privacy and are permitted to use the data only in accordance with our instructions.

  • What are cookies and do we use them?

    A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.
    A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
    Two types of cookies are used on this website:

    • Session Cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site
    • Persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie)

    Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.
    How we use Cookies on our Site and what information we collect

    Session Cookies
    • To allow you to carry information across pages of our site and avoid having to re-enter information
    • To allow the correct phone number to be displayed
    Persistent Cookies
    • To aid in redirecting the user to a relevant area of the site when a offer expires
    • To provide the user with the correct phone number for the offer
    Disabling/Enabling Cookies

    You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

  • Links to other websites and their security and privacy policies

    In our website we also provide links to other websites for your convenience and information. Please be aware that these sites may have different security and privacy policies and we have no control over and take no responsibility for any information submitted to these sites.

  • We hope that you enjoy using our website, safe in the knowledge that we are committed to protecting your privacy


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Part of the Virgin Holidays family